HAB endorses Centurion IVR (Interactive Voice Response system)
CENTURION, INC. PROVIDES HOUSING AUTHORITIES WITH SEAMLESSLY INTEGRATED CLOUD BASED IVR SOLUTIONS
Tampa, FL (June 6, 2014) – Centurion, Inc. recently helped three HAB housing software users automate manual processes. Colorado Springs (CO) Housing Authority, Housing Authority of Maricopa County (AZ) and Waco (TX) Housing Authority implemented Centurion's Cloud Based IVR Solution to achieve increased staff productivity and customer service levels with their Applicants and Participants.
"Our partners completely understand the work we do and we take that responsibility very seriously. We are very selective on how we leverage our brand and our reputation and who we choose to recommend and endorse. One of those companies is Centurion," said Mike Juran, President of HAB Housing Software Solutions.
Centurion's IVR can be used to offload mundane, repetitive telephone tasks from your valuable employees using both inbound and outbound solutions. "Our system allows applicants to have 24/7 access to their wait list status. In addition to wait list information, we provide outbound appointment reminders for inspection and recertification appointments," according to Kirk Wormington, EVP, Business Development.
About Centurion, Inc.
Centurion, Inc. is a systems integrator that helps organizations automate their communications to increase efficiency, reduce costs, streamline processes and improve service. Centurion develops and integrates custom or off-the-shelf Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Predictive Dialer, Outbound Notification, Screen Pop, Survey, Password Reset, Quality Assurance Recording and Multimedia Task Management Contact Center solutions that can be deployed on-premise or via the cloud and are ideal for the utility, financial, government, housing, healthcare and SMB markets. Founded in 1981, Centurion has thousands of customers worldwide and is headquartered in Tampa, Florida with additional offices in Wisconsin. Centurion can be reached at 727-431-5300 or www.CenturionCARES.com.
About HAB, Inc.
For over 29 years, HAB has fostered close customer relationships that provide innovatively simple housing management software solutions. From installation, to training, to customer-focused solutions, HAB works with housing authorities to ensure that the software meets the needs of the organization. HAB Housing software applications are fully integrated, so processing information is made easy.